This is Exopen Customer Success
- Advisory - Experienced consultants who help you review your specific need
- Business Intelligence - For those who need a more advanced solution in Power BI
- Onboarding & Support - We always focus on customer satisfaction and are here for you!
Advisory
Do you find it challenging to see the need for advanced analysis, or do you belong to those who have failed with your BI project? The most common reason many organizations do not get started or fail with their BI projects is that they do not identify their actual business-driven analysis needs.
When you seek help from Exopen Advisory, you get to work with experienced consultants to identify your specific needs in data-driven analysis, budget and forecast processes, closing processes, decision support, and reporting.
We look at various aspects such as customers, sales, processes, costs, organization, and structure. The goal is for you as a customer to be able to work more efficiently through our solutions, make better decisions, and take action for profitable growth.
Business Intelligence
Exopen's products are designed for self-service and user-friendliness combined with comprehensive functionality and flexibility. With our products, you can quickly get started on your own with or without support from our consultants. You can take steps toward a more data-driven culture without expensive BI projects.
For more advanced solutions, where we, for example, combine data from multiple systems into a Power BI analysis, customize a Power BI analysis for your business and needs, or configure a budget/forecast solution according to your process and organization, you may need assistance from a Business Intelligence expert.
Our Business Intelligence experts work closely with you and your organization throughout the project and have many years of experience with customers in similar situations, from the same industries. You then have access to your personal BI consultant for advice, modification, or ongoing development of your solution to the next level.
Onboarding & Support
Exopen offers fast and efficient onboarding, and our products are designed for self-service. Therefore, you can easily onboard yourself, but we are, of course, available to help you and your organization with onboarding, configuration, support, and training when needed.
During office hours, you have access to our support, providing you with quick answers and often resolving your issues on the same day. Exopen's support has quick access to both developers and consultants if you encounter solution-oriented problems.
